Components We Use
- We build all our systems to order, and
- We only use factory fresh, new components in our new systems.
This may seem like an obvious thing to say, but it still needs to be said.
About 4-5 times a week, we get emails like the one at the end of this page -
Offering "Clean pull" components for low prices in large lots - At best, these would be considered "Refurb" components, but are really just plain used. They have a much shorter (or no) warranty period than new components - they're also often factory seconds or grey market parts, sold sideways to dodgy suppliers so that they can build systems cheaper.
We do not use these suppliers.
So again, we always use 100% new and factory-fresh components in our new-system builds - (on occasion we sell our B-Stock systems, which are always clearly marked as such, and say what they are - reconditioned, etc).
Some of the addiitonal ways it is possible to cut corners on building and assembling IT equipment, in addition to used or refurbished parts, is to use factory lot-ends, factory seconds, factory defects with a "Workaroundable" defect - this is how Dell got their start - they would buy large lots of, say, NIC cards (This was before motherboards came with them onboard!), with a known defect, and write (and pre-install) the Windows driver for it - almost always unbeknownst to the end-user, or disclaimed in fine print in the EULA that the customer is forced to accept.
In the grey markets, there are also stolen, or "hot" hard drives, or those with dubious serial numbers / history, which are also out there -
On the topic of this market, of storage servers, with large numbers of 3.5" hard disk drives, this is especially tempting for some box-builders to use components such as these - again, we do not do this, and *always* purchase new parts only, from reputable, nationally-known suppliers of components and computer parts for our servers, especially such as hard disks, etc.
Further, other ways to cut corners, are to use second or third-tier branded (or no-brand, white-label) components (which have a shorter usable life due to inferior capacitors, among other reasons), bulk RAM before testing (which may test OK on a simple test but fail a 24 or 72-hour burn-in). We always use quality brands, such as Supermicro and Asus motherboards, etc, and we qualify and certify our motherboards for quality before we use them in our systems. We also burn in all our systems for 72 hours (minimum 24) under full load before shipping - if a companent fails (and sometimes they do), we replace it and start the burn-in over.
Founder and CTO
eRacks Open Source Systems
Here is the example email:
Clean Pull HDD offer ( Lot# ST4815) 90 days warranty Payment Bank wire only EXW- CA USA Seagate ST3120025ACE 120GB IDE 3.5" Qty 820 pcs take all deal @ 5.00 each Seagate ST3120026AS 120GB 7200RPM SATA 3.5" Qty 1700 pcs MOQ 500 pcs + @ $ 9.00 each Seagate ST3320310CS 320GB SATA 3.5" Qty 2400 pcs MOQ 1000 pcs + @ $ 13.50 each Seagate ST3320311CS 320GB SATA 3.5" Qty 1400 pcs MOQ 1000 pcs + @ $ 13.50 each WD WD2500AAVS 250GB SATA 3.5" Qty 4000 pcs MOQ 1000 pcs + @ $ 12.00 each WD WD3200AAJS 320GB SATA 3.5" Qty 4500 pcs MOQ 1000 pcs + @ $ 14.00 each WD WD2500AAVS 250GB SATA 3.5" Qty 4700 pcs MOQ 1000 pcs + @ $ 12.00 each Axxxxx Global XXX Enterprises,INC 909-xxx-xxxx email: firstname.lastname@example.org email: email@example.com Walnut, CA 91789 USA www.xxxenterprises.net Call/Email to us for large qty discount . AGS WTS /WTB : We carry a wide range of products. Please contact us for your other requirements........ Hard drive ( Pull/refurb/New) , CPU ( Pull/New), Laptop/Tablets ( Refurbished/New) Memory, Monitors,Keyborad , Mice ,Networking Products ,Printer, ETC